Politique d’expédition

Deja Vu Loft Casino (Slot Machine Glass) Shipping Policy

Effective Date: June 4th, 2024

At Deja Vu Loft Casino, we strive to provide prompt and reliable shipping services. Please review our shipping policy below for information on shipping rates, processing times, and delivery expectations.

1. Shipping Rates and Methods

- Shipping Rates: Shipping rates are calculated based on the weight and dimensions of the items in your order, as well as the shipping destination. The total shipping cost will be displayed at checkout.
- Shipping Methods: We offer the following shipping methods:
  - Standard Shipping: 3-4 business days

2. Processing Time

- Order Processing: Orders are processed within 1-2 business days (Monday-Friday, excluding holidays) after payment has been confirmed. Orders placed on weekends or holidays will be processed the next business day.
- Handling Time: In some cases, additional handling time may be required for large or custom orders. You will be notified if additional handling time is needed.

3. Delivery Time

- Estimated Delivery: Delivery times are estimated based on the shipping method selected and the destination of the order. Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather, customs processing, or carrier delays.
- Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the status of your shipment.

4. International Shipping

- Availability: We currently offer international shipping. Please check the shipping options at checkout to see if we ship to your destination.
- Customs and Duties: International orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information on potential charges.

5. Shipping Restrictions

- Address Accuracy: Please ensure that all shipping information is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.
- PO Boxes: We do not ship to PO Box addresses. Please provide a physical address for delivery.

6. Damaged or Lost Shipments

- Damaged Shipments: If your order arrives damaged, please contact us within 7 days of receipt with photos of the damage and the packaging. We will work with you to resolve the issue promptly.
- Lost Shipments: If your shipment is lost in transit, please contact us so we can initiate a claim with the carrier. We will do our best to assist you in locating the lost shipment or providing a replacement.

7. Contact Information

If you have any questions about our shipping policy, please contact us at: slotmachineglass@gmail.com